Reservationist | Bela Bela | Private Game Lodge
We are looking for experienced RESERVATIONIST | RECEPTIONIST to join the team of a well-known, private game lodge located in Bela Bela region.
Requirements:
- Minimum 3 years of experience in Lodge Reservations and Reception duties within the hospitality industry
- Planning, executing, monitoring and reporting skills
- Bilingual in English and Afrikaans
- Computer skills – Innkeeper, Microsoft Office
- Solid interpersonal skills
- Prepared to go the extra mile
Responsibilities
- Ensure maximum unit occupancy on available rental units
- Run specials to maximise revenue income
- Update and maintain the rentals waiting list, payments, bookings, in order to provide updated information for the weekly arrivals
- Respond to all rental queries in a timely manner
- Follow up on rentals made and cancel bookings that did not pay within the prescribed time
- Ensure rental units available are recorded on the reservations system
- Daily allocation of rental payments received from online reservation booking platforms as well as any card/EFT payments
- Prepare yearly rental rates
- Prepare and submit weekly and monthly reports
- Ensure rental rates are updated on all online reservation platforms
- Ensure company information is correctly advertised and updated on online reservation platforms
- Ensure weekly and monthly rental targets are met
- Prepare yearly timeshare weekly calendar
- Sort out any double bookings as and when they arise
- Assist Reception office in daily duties, guest service, check-in and check-outs, daily cash-up and any administration work that will be required.
Benefits:
- Salary market related and the package will be based on experience
- This is a live-in position – single occupancy accommodation (meals excluded)
Start date: ASAP
To apply for Reservationist | Bela Bela | Private Game Lodge, please send your CV in WORD document WITH UP-TO-DATE EMPLOYMENT HISTORY AND A FULL-LENGTH PHOTO INSERTED ON THE CV.
We appreciate all applications. However, only shortlisted candidates will be contacted for further assessment, within 10 working days of the application.
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